It has been regurgitated without thought, used as an umbrella term for all manner of initiatives, often incorrectly, and adopted as a slogan for promotional purposes. Is it possible to get through an industry conversation without mentioning ‘digital transformation’?ĭigital transformation has lost a lot of its meaning over the years.
As a mark of support, we deployed our engineers to the first Nightingale hospital, installing a medical monitoring system to help protect temperature-sensitive vaccines and other critical inventory. The NHS, for example, is an organisation Checkit is proud to serve. The potential for change to frontline services was underlined by the pandemic. It’s an issue that needs to be addressed, not only because these essential teams deserve to be empowered, but because technology can unlock their potential to deliver incredible value back into their organisations through productive, efficient, safe and sustainable practices. There are approximately 2.7 billion deskless workers globally who largely haven’t had access to the digital tools most of us take for granted. There is huge scope to help organisations work smarter. Prior to this, I was vice-president of sales at Genpact, a business focused on delivering digital transformation, where I led European sales with an annual value of more than £100m. I initially joined as Checkit’s chief commercial officer, where I oversaw the transformation of sales and marketing, driving significant growth in prospective revenue. I believe strongly in the mission that we are pursuing here – empowering leaders and their frontline workers. That’s why I seized the opportunity to join Checkit. They are also qualities that need to be enhanced across deskless workforces.
These are all qualities I wanted to bring into the business sector when I left the Forces after my third tour of duty. All of that depends on absolute trust, visibility, communication and accountability. As a former captain in the Royal Gurkha Rifles, I have operated in high-pressure environments, building a team, dealing with extreme risk and encouraging rapid decision-making. Why are you the right person for this job? I’m passionate about the potential of the new breed of technology (internet of things sensors, digital assistants and analytics, for example) to transform deskless operations. These outdated reporting methods are the root of dark operations, where staff feel neglected and managers are deprived of the insight they need to make measurable improvements.
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